This policy explains how information is handled when you visit Pool Care Hua Hin or send an enquiry through poolcarehuahin.com. It describes current site features; it does not claim a certification or legal status that has not been verified.
1. Site and operator
Pool Care Hua Hin is the customer-facing pool-care brand operated by LIA STAR IN THE SKY GROUP CO., LTD. Company Registration No. 0845565001008. Registered address: House No. 23/548, Soi West Railway Village, Hua Hin Subdistrict, Hua Hin District, Prachuap Khiri Khan Province, Thailand. For privacy and legal matters, contact liastarinthesky@gmail.com.
2. Information you submit
An enquiry form may ask for your name and phone number, and may allow you to provide an email address, location/area, requested service or plan, and a free-text message. Please do not include sensitive personal information that is not needed to discuss pool service. Form submission does not subscribe you to unrelated marketing.
3. Enquiry delivery and communication
When submitted, the site sends the enquiry and service context to the LIA STAR lead receiver at leads.liastargroup.com so the operator can review and respond. The receiver processes the request under its own systems. The operator may contact you using the details you provided to clarify the request, arrange an assessment, prepare a quotation, or discuss the requested pool service. No exact retention period has been confirmed; enquiry information should be retained only as needed for handling the request and the operator’s documented business and legal recordkeeping requirements. The operator must confirm its retention schedule.
4. First-touch attribution and technical/session information
The site may keep first-visit attribution for the current browser tab/session, including the landing page, referring page, supported UTM campaign values, a random session identifier, and the enquiry entry point. URL parameters resembling name, phone, email or message are removed from stored attribution URLs. The session identifier and attribution can accompany an enquiry so its source can be understood. The site also necessarily processes ordinary technical request information such as IP address, browser/device information and requested resources through the web host and network infrastructure; the host’s applicable logs and retention settings should be confirmed by the operator.
5. Analytics, Google Tag Manager and Google Analytics
The site uses Google Tag Manager container GTM-KTSJVZNH to load the operator-configured Google Analytics measurement destination. Consent Mode defaults all optional storage signals to denied before the container loads. In Advanced Consent Mode, Google measurement tags may still make restricted, cookieless requests while consent is denied; the site does not treat that as consent to analytics storage. If you grant Analytics, the analytics_storage signal is granted. Application analytics events are limited to allowlisted service interactions and identifiers such as plan, entry point, session/lead IDs and numeric plan prices. Contact names, phone numbers, emails, messages and form contents are not sent as analytics event fields.
6. Consent choices and cookies
Necessary site operation is always enabled. Analytics and Advertising are separate optional categories. Accept all grants both categories; Reject non-essential denies both. Settings lets you choose them independently. Advertising consent updates the relevant Google consent signals for future advertising integrations, but this release does not add Meta Pixel or Google Ads tags. A saved preference is kept in browser local storage. You can reopen Cookie Settings at any time from the footer. If you clear site storage or use a different browser/device, you may be asked again.
7. Future advertising technologies
If advertising or marketing technologies are introduced later, they should be described here before use and should follow the consent choices applicable to them. This statement does not mean such technologies are currently installed.
8. Providers and international processing
Depending on the request path, information may be handled by the website hosting provider, the LIA STAR lead receiver, Google Tag Manager/Google Analytics when loaded, and communications providers used by the operator to respond. These providers may process information in countries other than your own under their service arrangements. The operator should identify the relevant provider entities, locations and transfer safeguards in its records; those details have not been independently verified for this site.
9. Security and retention
Reasonable technical and organizational measures should be used to protect enquiry information, but no website or transmission can be guaranteed completely secure. Access, security operations and deletion schedules for the receiver and communication systems are managed separately from this static website. No fixed retention period or security certification is represented here.
10. Your choices and requests
You can change optional consent through Cookie Settings. Depending on applicable law and the circumstances, you may be able to request access to or correction of information, ask about deletion or restriction, object to certain processing, withdraw consent where processing relies on consent, or raise a concern with an appropriate authority. The operator will review each request under applicable rules and exceptions; no particular statutory outcome is promised here. For privacy requests, contact the operator at liastarinthesky@gmail.com.
11. Policy changes
This policy may be updated when site processing or services change. The current version and its update date will be published on this page. Material changes should be reflected in the site’s notices and consent interface where appropriate.
12. Contact
Pool Care Hua Hin is operated by LIA STAR IN THE SKY GROUP CO., LTD
Company Registration No. 0845565001008
Registered address: House No. 23/548, Soi West Railway Village, Hua Hin Subdistrict, Hua Hin District, Prachuap Khiri Khan Province, Thailand
Privacy and legal contact: liastarinthesky@gmail.com
Customer service phone: +66 60 003 5552